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Privacy Policy

Last Updated: January 15, 2026

At evarionexi, we understand that your personal information matters. This policy explains how we collect, handle, and protect your data when you engage with our mentorship programs. We're committed to transparency and compliance with Australian Privacy Principles under the Privacy Act 1988.

Information We Collect

Running a mentorship business means we need certain details to provide you with quality service. Here's what we typically gather:

Personal Identification Details

When you sign up for our programs or reach out through our website, we collect basic information like your name, email address, phone number, and business details. If you're enrolling in paid programs, we'll also need billing information and ABN details where applicable.

Program Participation Data

As you work through our mentorship sessions, we keep records of your progress, feedback you share, session notes, and any materials you submit. This helps us tailor the experience to your needs and track your development over time.

Technical Information

Like most websites, ours collects some technical data automatically. This includes your IP address, browser type, device information, and how you interact with our site. We use this to improve functionality and understand what's working well.

Data Category Specific Examples Primary Purpose
Contact Information Name, email, phone, business address Communication and service delivery
Financial Details Payment methods, billing address, ABN Processing payments and invoicing
Program Records Session notes, assignments, progress tracking Personalized mentorship support
Usage Patterns Login times, page views, feature engagement Service improvement and optimization
Communication History Email exchanges, support tickets, feedback Customer service and relationship management

How We Use Your Information

We don't collect data just to have it sitting around. Everything we gather serves a specific purpose in delivering and improving our mentorship services.

  • Service Delivery: We use your information to run mentorship sessions, send program materials, track your progress, and communicate about your enrollment.
  • Administrative Tasks: Processing payments, sending receipts, managing your account, and handling any support requests you submit.
  • Program Development: Analyzing participation patterns helps us refine our curriculum and create better learning experiences.
  • Legal Obligations: Sometimes we're required to keep certain records for tax purposes or other regulatory requirements.
  • Communication: Sending you program updates, responding to your questions, and occasionally sharing relevant educational content you might find useful.

We don't sell your personal information to third parties. Period. Your data stays with us and our trusted service providers who help us run the business.

Sharing Your Information

There are limited situations where we share your data with others, and we're upfront about when and why this happens.

Service Providers

We work with various platforms to run our business — payment processors for handling transactions, email services for communications, and cloud storage for keeping your program materials secure. These providers only access what they need to do their job, and they're contractually bound to protect your information.

Legal Requirements

If we receive a valid legal request from Australian authorities or need to comply with court orders, we may disclose relevant information. We'll notify you about such requests unless legally prohibited from doing so.

Business Transfers

Should evarionexi ever merge with another company or transfer ownership, your information would be part of that transition. We'd notify you beforehand and ensure the new entity maintains similar privacy standards.

Your Privacy Rights

Australian privacy law gives you significant control over your personal information. Here's what you can do:

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this within 30 days, free of charge for the first request.

Correct Inaccuracies

If any information we have is outdated or incorrect, you can ask us to update it. We'll make changes promptly and notify relevant third parties if necessary.

Request Deletion

Ask us to delete your personal data, subject to legal retention requirements. Some records must be kept for tax and regulatory purposes.

Restrict Processing

Limit how we use your information while we resolve any disputes or verify data accuracy concerns you've raised.

Withdraw Consent

Unsubscribe from marketing communications anytime or withdraw consent for non-essential data processing activities.

Lodge Complaints

Contact us first if you have concerns. If unsatisfied with our response, you can escalate to the Office of the Australian Information Commissioner.

To exercise any of these rights, email us at contact@evarionexi.com with your request. We'll verify your identity and respond within 30 days.

Data Security Measures

Protecting your information isn't just about following regulations — it's about maintaining the trust you place in us when you share sensitive business details.

Technical Safeguards

We use industry-standard encryption for data transmission and storage. Our systems are regularly updated with security patches, and we conduct periodic vulnerability assessments. Access to your data is restricted to staff members who genuinely need it to perform their roles.

Physical Security

Our Auburn office maintains controlled access systems, and any physical documents containing personal information are stored in locked cabinets with limited access.

Incident Response

In the unlikely event of a data breach, we have protocols to contain the incident quickly, assess the impact, and notify affected individuals within 72 hours as required under Australian law.

Data Retention Periods

We don't keep your information forever. Here's our approach to data retention:

  • Active Program Participants: Your data remains fully accessible throughout your enrollment and for 12 months afterward to support any follow-up questions or continued access to materials.
  • Financial Records: Payment and billing information is retained for seven years to comply with Australian Taxation Office requirements.
  • Marketing Data: If you've opted into communications but haven't engaged with our content for three years, we'll remove you from our mailing list.
  • Support Inquiries: General inquiry data is kept for two years unless you become a program participant.

After these periods, we securely delete or anonymize your information so it can no longer identify you personally.

Cookies and Tracking

Our website uses cookies — small files stored on your device that help us remember your preferences and understand how you use our site.

Essential Cookies

These are necessary for basic website functionality, like keeping you logged in or remembering items in your cart. You can't opt out of these if you want to use the site properly.

Analytics Cookies

We use these to understand which pages get the most traffic, how long people spend reading content, and where visitors come from. This helps us improve the website experience.

Managing Cookies

Most browsers let you control cookies through their settings. Keep in mind that disabling certain cookies might affect how well the website works for you.

International Data Transfers

While evarionexi operates primarily in Australia, some of our service providers have servers located overseas. When your data is transferred internationally, we ensure adequate protections are in place through:

  • Selecting providers with strong privacy certifications and compliance records
  • Implementing contractual safeguards that require overseas processors to maintain Australian privacy standards
  • Using encryption during data transmission to prevent unauthorized access
  • Conducting regular reviews of our international service providers' security practices

Currently, we use services with data centers in Australia, the United States, and Singapore. You can request specific details about where your data is processed by contacting us.

Children's Privacy

Our mentorship programs are designed for adults running or planning to run businesses. We don't knowingly collect information from individuals under 18 years old. If you're under 18 and interested in business mentorship, please have a parent or guardian contact us to discuss appropriate arrangements.

Changes to This Policy

Privacy regulations and our business practices both change over time. When we update this policy, we'll post the new version on our website with a revised date at the top. For significant changes that affect how we use your data, we'll send direct notification to active program participants via email.

We encourage you to review this policy periodically, especially before sharing new information with us or when you notice the updated date has changed.

Questions and Contact Information

If you have questions about this privacy policy, want to exercise your rights, or need clarification about how we handle your information, we're here to help.

Privacy Officer evarionexi Mailing Address: 27 Auburn Rd, Auburn NSW 2144, Australia Phone: +61 2 4221 3555 Email: contact@evarionexi.com

We aim to respond to all privacy-related inquiries within five business days. For complex requests requiring document preparation or data retrieval, we'll acknowledge your request immediately and provide a timeline for full response.

If you're not satisfied with how we've handled your privacy concern, you can contact the Office of the Australian Information Commissioner (OAIC) through their website at oaic.gov.au or by calling 1300 363 992.